Important FAQs
The Prop Hive - A Better Way to Buy and Sell Used Props
General FAQs
Think of Etsy or Depop (or if you're a musician, Reverb). It's a peer to peer marketplace that allows photographers and creatives to buy and sell used gear, equipment, props, gowns and more. It's a great place to post a destash and have it purchased all on one site.
The founder of The Prop Hive is a photographer, located in Dallas, TX. I HATED buying and selling gowns and props on Facebook. It's so hard. You post in one group and then to sell things quickly, you post in another group. Then you have one gown that two photographers are fighting over and people say they want something but then don't pay. It's a nightmare! I had to do something about it! This site took over a year in the making and still is being updated and new features added. So if there is something you want and our website doesn't have it - just let us know. We will roll out updates later in 2025.
- Create an Account.
- Post your destash.
- Wait for it to sell - share the website on Facebook to spread the word!
- Destash sells - ship it out.
- WE DON'T payout on purchases until you mark the order as SHIPPED. (This provides buyer protection, especially on large purchases.)
- Reply to the Order email and provide us the tracking number for added seller protection.
- Payouts are Tuesdays and Fridays. The Prop Hive takes an 8% commission on all sales.
- Get PAID!
Click here to create your Destash account! https://theprophive.com/members-destash/
You must create an account to both buy and sell destash.
Destash FAQs
Click here to get started: https://theprophive.com/members-destash/
But FIRST, PLEASE READ:
When you fill out the registration information, please add your Facebook link, Instagram link, website, etc. We are using these items to verify where you are located and who you are. We want to protect everyone against scammers! We are currently only destashing in the United States but plan on opening up international selling by 2026.
Once you fill it out, your account will be PENDING until we can verify you and approve you. This may take up to 48 hours. If you have created an account and your status is pending longer than 48 hours, please open a ticket by emailing us at john@theprophive.com.
Once you are approved and can login, your dashboard will look similar to the one below. You'll mainly be using Products and Orders, for now. To start destashing, click on Products and Add New.
To begin, click on Products and Add New. This will bring up your form to enter your destash product.
First, enter the:
- Title of your destash
- Price
Ignore the Sale Price. This option can be used by vendors.
To the right side, click on the Image box (the one with the mountains icon). Click Select Files to locate the image or images of the product you are destashing.
Once you select the image - wait until it loads and click Select down in the lower right.
Next, add a DESCRIPTION and select a Category to the right. For this example, under Newborn, is a sub-category Newborn Sets.
Next, underneath Description is a gray box with several options. Start with Inventory. For the most part, you are destashing one thing, rather than multiple products that are the same item. (Vendors would have multiple same products and can use this to organize inventory.)
Select Manage Stock and add "1" for Stock Qty.
For most Destashers, you can now skip to Shipping Fee. Enter the cost of your shipping.
Click Submit at the bottom and your destash product is posted!
At any time, you can view your list of destash by click on Products. You can also view items and edit them if you want to change the price or update a description.
Account FAQs
When one of your destash products has been sold, you'll receive a notification via email. ***Check your Spam folders after posting your first couple orders. Our emails may go into spam.***
Simply login to your Prop Hive dashboard and navigate to Orders.
You can view who purchased your item by clicking on the Order # or the "eye" icon.
In the Order Details, you'll notice two things:
- The Order Status is on hold.
- Address for shipping is under billing details.
Your order is on hold until you ship the item. You do not receive funds until you mark your order as shipped. This protects our buyers and promotes timely shipping of the destashed item.
Once your destash is sold, here are some suggestions to receive your funds in a timely manner. Your funds for this item are not sent until you have shipped the products.
- Take pictures of the products as you box them up. This will help in case of any damage in shipping.
- Box items well and fragile items should have bubble wrap.
- Ship items within a day or two of purchase.
- Keep tracking numbers for all orders. If your product is lost in transit, but you can't provide a tracking number, you may lose the money from the sale.
- Once the item is shipped, log in to your Prop Hive dashboard and change the status for that order to Shipped.
Once your item is shipped to the buyer, and you have marked the order as shipped, you'll be able to receive the funds from the purchase.
Funds are disbursed from The Prop Hive on sales every Tuesday and Friday of each week. We disburse ONLY shipped orders.
The Prop Hive takes an 8% commission on all sales.
If an order is not shipped to the buyer within one month from the date of purchase, the money is refunded to the buyer.